DNS & domain name support: help with DNS, domains and transfers

Is your website down, do emails not arrive, or do you want to move a domain name? Problems with DNS and domain names can have a big effect on how people reach your website and email. Luckily, these problems are often easy to fix, as long as you know where to look.

db8 Website Support helps you with DNS settings, domain name management, domain transfers and fixing DNS problems. Do you launch a new website, move to another hosting provider or want to fix an existing outage? You get expert support without complicated technical stories.

Help with DNS and domain names

Your domain name is the recognisable address of your website. DNS (Domain Name System) makes sure that visitors who use that address end up at the right server. DNS also decides where email for your domain is delivered, and it plays an important role in how reliable your email is.

When DNS settings are wrong, your website can become unreachable, emails can get lost, or visitors can end up on the wrong website.

At db8 you can get help with small DNS changes, but also with complex problems where several providers are involved.

How can db8 help you?

Manage and change DNS settings

Do you want to connect your domain name to a new website, hosting environment or external service? I help you check, set up and change DNS records.

A and AAAA records to connect domain names to web servers.
CNAME records for subdomains and external services.
MX records for the correct delivery of email.
SPF, DKIM and DMARC for better email authentication.
TXT records for domain verification and external services.
Nameservers and DNSSEC to manage and secure DNS.

I do not only check if the settings are technically correct. I also check if they fit your website, hosting and email environment.

Transfer a domain name or change hosting

Moving a domain name or switching to another hosting provider looks simple. But one wrong setting can make your website unreachable for a while, or stop your email from arriving.

I help you prepare and carry out domain transfers and hosting changes. Together we check which DNS settings must stay the same and which ones must change.

The goal is a smooth move with as little interruption as possible to your website and email.

Fix DNS problems and outages

Is your website suddenly unreachable, while the hosting works fine? Or does your website work for one visitor but not for another?

The cause can be wrong DNS records, nameservers, temporary DNS caches or the configuration of the web server. Sometimes it looks like a DNS problem, but the cause is somewhere else.

I find out where the problem starts and help you with a targeted solution. This way you avoid changing settings that do not need to change.

Set up domain name and email correctly

Your domain name is not only important for your website, but also for your business email. A wrong DNS configuration can cause messages to not arrive, to be rejected or to end up in the spam folder.

I help you check and configure the DNS settings for email, including Microsoft 365, Google Workspace and other email providers.

Among other things, I look at the mail routing and the settings for SPF, DKIM and DMARC. This improves the technical reliability of your email environment.

Connect subdomains and external services

Do you want to use a subdomain such as shop.yourdomain.com or support.yourdomain.com? Or do you need to connect a domain to a newsletter service, webshop or other online application?

I help you with the correct DNS settings and check if the connection works as intended.

How does DNS & domain name support at db8 work?

With DNS problems it is important to find the cause first, before you make changes. That is why I follow a practical approach.

Discuss the problem or wish. We look at what does not work or which change you want to make.
Check DNS and domain. I look at the relevant settings and check how your domain name, website and email are connected.
Decide on the solution. You get an explanation of the cause and of the changes that are needed.
Make the changes. After we agree, the settings are changed, if needed together with your hosting or domain provider.
Check that it works. I check if the changed settings are published correctly and if the services involved work well.

You do not need to be a DNS or server specialist yourself. I explain what happens and why certain changes are needed.

Why choose db8 Website Support?

DNS problems are rarely isolated. A domain name must work together with the hosting, web server, website, security certificates and email environment.

As a specialist in Joomla, PHP, Linux and web servers, I look further than only the DNS settings. I understand how a request travels from the browser via DNS to the right server and website. Because of that, I can better tell if a problem starts in DNS, the hosting, the web server or the website itself.

You benefit from:

Technical expertise: knowledge of DNS, Linux, web servers, hosting and websites.
Practical solutions: focused on solving your problem, not on unnecessary technical complexity.
Personal contact: direct contact with the specialist who helps you.
Independent support: help with different hosting providers, domain registrars and DNS services.
Broad website knowledge: also when the problem is not only in DNS.

Need help with DNS or your domain name?

Do you have problems with your DNS settings, do you want to transfer a domain name, or do you need help to connect your website or email?

Contact db8 Website Support. Tell me what you want to achieve or which problem you have. I am happy to look at it with you and help you with a suitable solution.

Contact us for DNS & domain name support